Currency:

All prices are displayed in Australian Dollars and all purchases will be transacted in Australian Dollars

Shipping:

Generally items will ship within 5 working days, however most are items are manufactured to order so occasionally it may take a little longer. However, we'll let you know within 2 business days if there's a problem in fulfilling your order. You will receive e-mail confirmation that the order has been approved if your e-mail address was supplied and we will contact you via e-mail once your product has been shipped. We do ask that you allow up to 28 days for delivery (as is normal with mail order).

Security:

We have utilised GOpay payment management system and Westpac merchant facilities for our online credit card processing. All data transmitted through GOpay is encrypted using 128-bit SSL technology, the highest level of non-military encryption currently available. This means your transaction details are always processed securely when being sent over the Internet. You will see the padlock security icon appear in your browser window on all secure pages. Orders are automatically verified and we never see or have access to your credit card details.

Returns:

If you have received the wrong item:
You can contact us within 14 days of it arriving to you with details of the incorrect item you have received and what the item should have been on (07) 3820 6074 or e-mail us at returns@wingsaseagles.com.au. We will then contact you with further directions. As long as it arrives with us in the condition it was shipped, then there's no problem.

If it's faulty or damaged:
If you receive an item and its faulty or damaged then, again, please contact us within 14 days of it arriving to you and we will give you directions on returning the item and we'll replace the product with a new one.

If you have any questions regarding returns, please drop us a line at returns@wingsaseagles.com.au or using the details on the contact page and we will get back to you